Orders are typically processed within 1–2 business days. Domestic U.S. orders arrive within 7–10 business days, and international orders may take longer depending on the destination.

Yes! We offer free shipping on orders over $59.99 USD. For orders under $59.99 USD, a flat shipping fee of $9.99 USD applies worldwide.

Yes! Once your order has shipped, you will receive an email with a tracking number. You can use this to track your package.

If you want to return or exchange an item, please contact us within 30 days of receiving your order. The product must be unused and in its original packaging. See our full Return & Exchange Policy for more details.

Refunds are processed within 7 business days after we receive the returned item. The refund will be issued to the original payment method.

You can cancel your order within 24 hours of placing it. Once an order has been processed or shipped, we are unable to cancel it.

If your order arrives damaged or if your package is missing, please contact us right away. We will assist you with a replacement or refund.

If you need to update your shipping address, please contact us within 24 hours of placing the order. After this time, we may not be able to change the address.

Yes, we ship to most countries worldwide. Shipping times and fees vary depending on the destination. Please check our Shipping Policy for more details.

Some items, like opened food, treats, and medications, cannot be returned due to health and safety reasons. Please review the product description for specific return restrictions.